Homeowners Say These 2 Kitchen Appliance Brands Are Best

Homeowners who recently purchased kitchen appliances give two brands especially high marks, according to J.D. Power’s 15th annual Kitchen Appliance Satisfaction Study.

a person standing in front of a refrigerator

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Samsung and LG swept the top customer satisfaction rankings in the survey. Samsung took five of the top honors, while LG took the other three.

The categories and highest-ranked brands in each category are as follows:


  • Samsung (overall customer satisfaction score of 878 out of 1,000 points)
  • Bosch (872)
  • LG (869)

Over-the-range microwaves

  • Samsung (863)
  • LG (861)
  • Kenmore (860)

Freestanding ranges

  • Samsung (879)
  • Frigidaire (866)


  • LG (877)
  • GE Appliances (864)
  • Frigidaire (860)

Wall ovens

  • LG (892)
  • Samsung (887)
  • Bosch (876)

French door refrigerators

Side-by-side refrigerators

  • LG (867)
  • Samsung (866)
  • Whirlpool (854)

Top-mounted freezer, two-door refrigerators

To see all of the brands included in the study and how they rank, check out J.D. Power’s report. The rankings start on Page 3.


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This year’s satisfaction study is based on at least 1,300 — and in the case of refrigerators, more than 4,000 — customer evaluations for each of the products listed above.

Related: The 5 Most Expensive U.S. States for Retirees

The most reliable brand

Samsung and LG are both well-known manufacturers. But the most reliable brand in America is not exactly a household name.

As we reported, Speed Queen took top honors in Consumer Reports’ second annual Appliance Brand Reliability Rankings.

The victory was no fluke — Speed Queen earned the same ranking last year.

If you can’t decide between Samsung and LG when buying a kitchen appliance, it might help to know that LG also made the Consumer Reports reliability honor roll, finishing third.

Before you shop for a new appliance, remember that there are almost always ways you can save a little extra cash on your purchase. For more, check out:

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